FAQs
Is the shipping free?
Yes. Shipping is free inside UAE. Worldwide shipping is free when you order above 299 AED. We use DHL express for shipping.
When will I receive my item?
When we have received your order, you will automatically receive an e-mail confirming your order. Orders made before 2 PM (Gulf Standard Time) will be picked, packed and shipped the same day. Delivery time is usually 2-4 working days with DHL Express.
Can I change or return my item?
If you want to change a product into another model, size etc., please contact us so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 5 days after you have received your package, as long as the item has not been used.